Covid-19 Procedure for patients attending The Monkton Farleigh Osteopath Practice

  1. Osteopath Katie Bench in PPEYou will be sent a pre screening Covid health questionnaire by email the day prior to your treatment along with a reminder of your appointment. Please complete and return this the day before you attend the clinic, this way we can assess suitability of treatment. You will be offered an online consultation if treatment at this time is not thought appropriate due to Covid-19.
  2. Before leaving home, please remember a mask as we are still asking patients to wear them due to the close contact nature of our job. We also advise that you bring a clean towel to lie on, as at present we can not provide these and the treatment table maybe cold having been freshly cleaned down.
  3. Please do not arrive at the practice too early for your appointment as we will be cleaning between patients and it will allow other patients to leave the practice before you arrive.
  4. Please limit the number of family members, carers and children accompanying you if at all possible.
  5. On arrival the  practitioner will be wearing a FFP2/IIR fluid resistant mask, clean apron and gloves/freshly cleaned hands. All door handles/toilet and sink surfaces/ treatment room surfaces disinfected at this point (see later cleaning protocol ). Hand gel will be administered.
  6. On entering the cleaned treatment room for consultation please sit on the chair by the table which is cleaned down between patients. Your practitioner will sit 2 M away, whilst health and case history is discussed.
  7. The treatment will be performed to our usual professional standards and reassurance and empathy given where patients are nervous.
  8. Before leaving the practice the practitioner will book you in for your next appointment if necessary.  A confirmation email will be sent and a reminder the day before your appointment, so no appointment cards need to be given out. With the reminder will be a Covid-19 health questionnaire, it is imperative that you fill this out the night before your appointment otherwise we may not be able to treat you.
  9. Please pay using our card machine. We cannot accept cash or cheques at present.

Cleaning protocol between patients for practitioner

  • BA15 Osteopaths cleaningDispose of gloves/plinth paper in plastic pedal bin in treatment room – inner bag used and double bagged at end of day. Left for 72 hours before putting in general waste.
  • Wash hands and arms thoroughly with soap and water. Spray down wipeable apron – we are doing our bit for the environment!
  • Disinfect all surfaces in treatment room and bathroom that has had contact with patient or practitioner during consultation using diluted Chemgene HLD4M high quality medical disinfectant and cotton cloths, disposed of after single use in bucket in washroom and washed at 60 degrees at end of day.
    • Plinth
    • Pillows
    • Chest where extra pillows sit
    • Baby lotion
    • Pen
    • Desktop
    • Patient chair
    • Coat stand where clothes have been put
    • Door handles clinic room/toilet/front door/buzzer. Toilet seat/ sink esp taps/ soap dispenser/light switch
    • N.B. Floor to be cleaned at end of day
  • Air room whilst cleaning.
  • Wash hands again and put on clean apron and gloves before meeting next patient.
  • Masks to be kept on until the end of a session, unless touched, soiled or broken. Masks disposed of in pedal bin in treatment room and a fresh mask used at the beginning of each session.